A letter to Customers:
Dear friends, Welcome to DOREMI Store.
We are very happy that you choosed us, Here is the instruction for how to customize jewelry:
1. When you want to customize jewelry, you need to leave message the name and font on the order remarks (for example:name:Zahara font:4) or you can directly send a message to tell us the name and font you need to customize. We would show you the drawing effect if you need.
2. If you don’t tell us the font, we will make it according to the default font.
3. The production time is usually 7-8 working days.
4. When the production is completed, we will send you a photo of the jewelry for inspection before shipping.
5. For Drop shipping customers, the order for that day will be arranged on the same day without any delay and deliver it quickly. Each package will provide a tracking order number. If there is any problem with the package, or if the customer is not satisfied with the goods, we can remake it. The special service is that we can provide factory video phone, 24-hour telephone online. To shoot a special production video for you.
You can contact us at any time if you have any questions, and we will get back to you as soon as possible.
Wish you have a good day.
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19 YEARS’ EXPERIENCE Our products including：Necklace，bracelet，erring，keychain，and ring，which material in alloy，brass，925 Sterling silver，stainless steel etc. |
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18 Years of experience |
OEM&ODM |
Quality Assurance |
service team |
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Factory Established in 2005,Transformed to E-Commerce Platform B2B Busines in 2011. |
According to customer requirements and products,ODM/OEM services tocustomers around the world. |
Owns quality inspection department to make sure each products is in high quality. Supply actual finished picture before shipping. |
24Hous Online Serviice professional service team and professional technical team. |
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RING
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The paper goes round the wrist joint |
Mark at the intersection |
Tile the note to measure the length |
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BRACELET
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The paper goes round the fingers |
Mark at the intersection |
Tile the note to measure the length |
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NCKLACE
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MODEL SHOW Different lengths of necklace position height and body shape will make the wearing effect different, the same size necklace and pendant wearing effect is different. The location of the necklace indicated by the schematic is for informational purposes only. |
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MAINTENENANCE
COMPANY PROFILE
Milestones in the development of major events in the company:
1.In 2005, Established Company, only 20 employees.
2.In 2011, Transformed to E-Commerce Platform B2B Busines, more than 60 employees.
3.In 2013, Established two branch offices successively, more than 110 employees.
4.In 2015, Annual sales exceeded 100 million RMB and increased different materials production lines, more than 130 employees.
5.In 2017, Applyed for the China agent for Swarovski successfully.
6.In 2020, Awarded as an official distributor by Preciosa and factory products can use Preciosa premium crystal products.
FACTORY WORKSHOP
SERVICE &GUARANTEE
1.Service for Amazon, Ebay, Etsy, Wish, Shopify sellers.
2.Support Drop shipping, Wholesale, Personalized, OEM, ODM.
3.Free Samples Support but buyers bear the shipping cost.
4.Free Answers to Professional Questions with 24 Hours Online Service.
5.Support to redo products for free if the finished product is wrong design/color/address or damaged.
6.Ensure that Sterling Silver Products are more than 92.5% pure silver content.
7.Support Custom Package including Gift Box,Gift Bag.
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Q1: Do you support drop shipping? |
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A1:Yes! We can do! When you placed the order leave a message “Drop Shipping”, the order will be processed first! All package no labels, no invoice! |
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Q2: What is your after-sell service? |
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A2:If the parcel lost or defected product, pls do not give bad review or open disputes, pls contacte us in time, we will find the solution to you and make you satisfied. |
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Q3: How about your product quality? |
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A3:Our custom jewelry mostly did by stainless steel materials, no tarnish, no allergic, nice surface and vacoumn plating process. each finished order will show you picture for inspection before shipping. |
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Q4: What other service could you supply? |
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A4:Customize the gift card, bag and box package! Supply high quality pictures and video for your store need. |
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Q5: How about your shipping service? |
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A5:We will send free economic logistics by default.If you want to get products faster, choose a faster logistics method,choose usps(only to American) shipping time is 6-10 days, choose express delivery to any country shipping time is 4-6 days. |
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Q6: Why choose your store |
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A6:We are not the best supplier, but we can promise that for custom jewelry “You supply idea, we realize it” |
Some Customer Real Review!
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
- The finest materials and stunning design — all our products are developed with an obsessive dedication to quality, durability, and functionality
- We use the most secure online ordering systems on the market, and are constantly improving our software to make sure we offer the highest possible security
BUY WITH CONFIDENCE
Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.
- Money back guarantee: Something not quite right? If you’re not totally satisfied with your purchase, you can return it within 15 days for a full refund
- Risk-Free Purchase: We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of all the sensitive information, so you can be sure your details are completely safe with us
- Trustworthy payment method: We partner with the most popular online payment solutions that guarantee enhanced security and fast transaction processing
